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CellSell FAQ: Your questions answered.

Get answers to your most important questions about CellSell’s all-in-one ERP, POS, repair ticketing, accounting, inventory, commissions, and carrier integrations.

FAQ: General Questions 

CellSell is the first true retail ERP platform designed for telecom businesses, integrating accounting, inventory, recurring billing, POS, repair ticketing, carrier activations, commissions, CRM, and more into a single system to simplify operations and maximize profitability.

CellSell is built for telecom retailers, authorized dealers, franchisors, franchisees, master agents, and carrier stores looking for an all-in-one solution to manage their businesses efficiently.

By eliminating manual and electronic bookeeping reconciliation between stand-alone POS, repair ticketing software and accounting systems, reducing errors, and simplifiying streamlining and, automating financial processes in real-time, CellSell helps businesses save time, lower costs, and increase revenue.

CellSell connects directly with carrier systems, automating activations, commissions, prepaid voucher sales, and contract management, ensuring smooth transactions with minimal effort.

Unlike generic POS or accounting software, CellSell's integrated accounting system is designed for non-accountants and specifically for telecom retail, incorporating carrier-specific workflows, automated commission tracking, and inventory management tailored to the industry.

Yes! CellSell supports multi-location store operations, providing centralized reporting, inventory management, and transaction synchronization across different locations for seamless business management.

FAQ: Accounting & Financial Management

CellSell automatically records sales and inventory transactions into your financials, ensuring accurate, detailed, real-time, financial reporting in one system, without manual data entry.

Yes! CellSell’s simplified and streamlined integrated accrual accounting system provides a complete financial picture, tracking revenues and expenses as they are earned or incurred, unlike cash basis accounting which only tracks income and expenses as they occur. Accrual accounting is widely regarded by financial professionals as more accurate and reflective of your business’s true financial health, and CellSell makes it easy.

CellSell automates commission classification and tracking, ensuring that telecom retailers accurately reconcile carrier payouts without manual calculations.

- Increased Manual Work – Without integration between POS nad accounting systems, businesses must manually reconcile financial records, leading to higher labor costs and human errors.

- Delayed Financial Insights – Separate POS and accounting systems slow down financial reporting, preventing real-time decision-making and leading to missed revenue opportunities.

- Compliance risks can arise from a lack of integrated POS and accounting systems because errors in financial reporting can trigger audits and penalties, causing unnecessary legal and financial trouble.

- Inventory & Cost Misalignment - POS and accounting systems that are not integrated make it harder to track cost of goods sold (COGS) and inventory valuation, leading to stock mismanagement and cash flow issues. Without a unified system, businesses spend more on manual data entry, reconciliation, and error correction, leading to higher labor costs and inefficiencies.

- Limited Scalability – As businesses grow, non-integrated POS and accounting systems creates bottlenecks, forcing costly system upgrades or additional software to compensate for inefficiencies.

- Delayed transactions slow down invoicing and payments.

- Human errors distort financial projections, making liquidity planning difficult.

- Missed payment deadlines lead to late fees and vendor disputes.

- Lack of visibility into cash flow increases financial risk.

- Manual reconciliation increases labor costs and operational inefficiencies.

Telecom retailers using CellSell can save thousands annually by eliminating manual and electronic reconciliation between non-integrated or loosly interfaced POS and accounting systems , reducing errors, professinal fees, and improving efficiency.

 Inventory & Sales Management

Yes! CellSell integrates with Shopify, allowing businesses to sell across online and retail channels seamlessly. 

CellSell provides real-time perpetual inventory tracking of serialized and non-serialized stock, ensuring accurate stock levels across multiple locations.

Yes! CellSell can predict stock requirements by location based on sales trends and automatically generate purchase orders for restocking. 

CellSell records all supplier transactions, allowing businesses to track costs, margins, and purchase order history and receiving history by IMEI, MEID, serial number, barcode, UPC code, SKU, Supplier, Make, Model, Cost, PO number, Packing slip number, Vendor invoice number and more.  

Yes! Businesses can set pricing by location, discounts, and promotional offers, with real-time adjustments to reflect profitability and market changes.

Yes! CellSell automates internal inventory transfers and vendor return merchandise authorizations (RMAs) ensuring businesses maintain stock accuracy across multiple locations.

FAQ: Telecom Carrier Integrations

Yes! CellSell integrates multi-carrier activations, prepaid solutions, and commission reconciliation, making telecom retail operations more efficient.

CellSell enables electronic, paperless contract management, allowing businesses to digitally capture, encrypt, and store telecom service agreements in their Microsoft OneDrive account while keeping them fully accessible within CellSell for seamless retrieval and compliance.

CellSell integrates virtual prepaid airtime vouchers, reducing inventory handling costs while enhancing fraud prevention.

Yes! CellSell’s automated reconciliation allows businesses to accurately import and match carrier commission payments without manual calculations.

CellSell supports integrations with Rogers, Bell, Telus, and other major carriers, ensuring seamless activation processing and commission tracking.

CellSell automatically classifies carrier commissions, updating integrated revenue reports for multiple carrier commission types in real time.

FAQ: Getting Started & Support

You can request live demo to see for yourself how CellSell can optimize your telecom business by clicking here.

Dedicated customer support is included with CellSell, comprised of training, implementation assistance, and ongoing technical help.

Yes! step-by-step training is included for CellSell users, ensuring businesses can utilize the platform from their day one go live date.

Guided onboarding and setup assistance for CellSell is included.

CellSell offers flexible pricing options, tailored to telecom retailers of various sizes and operational needs. 

No! CellSell is provided with flexible subscription options designed to meet the needs of all types and sizes of telecom retailers. Each business receives continuous support and operational stability without the requirement of a long-term contract.

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